Crisis Text Line is a free, 24/7 text-based mental health service. People in crisis can reach out by texting HELLO to 741741. You can also call the National Suicide Prevention Lifeline.
This study examines 211,258 conversations in which Crisis Text Line users mentioned current or previous suicidality from 2013 to 2017. Using latent class analysis, distinct classes of texters emerged on the basis of their presenting psychosocial issues.
Why Text?
Crisis Text Line is a free, 24/7 text-based support network where people can talk to trained counselors who can help them get through a difficult time. Whether it’s about suicidal thoughts, relationship issues, or work stress, counselors are available to listen and provide helpful resources.
It can be tough for counselors to tell how serious a person’s situation is from a text, so they ask people to include keywords that signal their level of distress. These words are then prioritized so a counselor can respond ASAP.
It’s common for people to reach out to Crisis Text Line when they’re worried about a friend or family member. In these situations, volunteers can share tips on how to support the loved one and connect them with resources. Crisis counselors will never contact emergency services without the person’s permission, and they will work with them to create a safety plan. In less than 1% of conversations, counselors will initiate what is known as an Active Rescue.
Texting is an effective form of communication
Unlike a call or email, text messages can be instantly delivered and easily read. They also offer a written record of communication that can be referenced later on. This helps reduce miscommunication and misunderstandings. It is also a highly effective method of communicating with employees, clients, and customers.
Texting is widely available in both rural and urban areas, even in remote parts of the world where cellular coverage is sparse. It’s a quick and reliable way to communicate, particularly when someone is busy or distracted. It’s a good option for business meetings, sales calls, and service updates.
Crisis Text Line is a free and anonymous text-based mental health support and crisis intervention service that’s available 24/7. You can start a conversation with them by texting “BRAVE” to 741741. They’ll connect you with a trained Crisis Counselor who will help you de-escalate your situation and find local resources. They’ll never ask you to share anything you don’t want to.
Texting is anonymous
There are a variety of ways to send anonymous text messages. Some are apps that focus solely on this functionality while others are more versatile and can do a lot more than just hide your number. There are also websites that offer the option to send an anonymous text message.
New York State Suicide Prevention Center has partnered with Crisis Text Line, a free, anonymous texting service that is available 24/7. You can start a conversation by texting “BRAVE” to 741741. You will receive two automated responses that tell you that you are being connected with a trained Crisis Counselor.
The counselors are trained to empathize with you, rather than interrogate you. They’ll typically ask you questions about how you’re feeling and help you find resources. They may also refer you to emergency services if necessary. You can communicate with them at your own pace, and they will never pressure you to share more than you feel comfortable sharing.
Texting is free
Texting uses similar technology to a phone call, but is much more lightweight and requires less data in the cell network. This allows businesses to send messages to customers that are both efficient and cost-effective.
Whether you’re worried about a friend, family member or your own mental health, Crisis Text Line can help. Just text BRAVE or GOTYE to 741741. A trained Crisis Counselor will reply within minutes, and can help you work through tough times and access resources locally. They will also de-escalate the situation, and only contact emergency services in less than 1% of conversations.
The Steve Fund created a special keyword, STEVE, that young people of color can text to 741741. A Crisis Counselor will respond and offer support 24/7. They will ask questions, empathize and listen, but you don’t have to share anything you don’t want to. Conversations can last as long as you need them to, and usually end when you feel in a calm, safe place.