Crisis Text Line

Crisis Text Line

When you text Crisis Line, you’ll be connected with a trained crisis counselor who will listen and support you. It’s a free, anonymous and confidential service available 24/7.

Crisis Text Line’s mission is to promote mental health and wellbeing wherever people are. It offers support for teens and adults who are dealing with suicidal thoughts, family problems or anxiety about school workload.

It’s free

Crisis Text Line is a free, anonymous, confidential service that provides help for people in any type of crisis. It is available 24/7, and anyone can use it.

The service is based on a model that uses trained Crisis Counselors to support texters through their tough times. They’ll respond to your message within minutes and help you de-escalate your situation.

In less than 1% of crises, they will engage emergency services. In that case, they will work with you to create a safety plan and connect you to local resources.

If you’re a teenager, Crisis Text Line also has an affiliate in Canada called Kids Help Phone that offers texting services. It’s an important resource for youth who want to talk about their depression, anxiety, or relationship issues.

It’s anonymous

Crisis Text Line is a great way to talk about your problems, without being judged. The service is free and available to anyone, anytime.

Whether it’s a school-related issue or an emotional problem, Crisis Text Line can help. The service is available 24/7, and they’ll connect you to a trained crisis counselor.

It’s a simple process. You just text GOT5 to 741741 or Got5U to 741741 if you’re a college student and a counselor will respond.

The service offers advice and support for individuals in a variety of situations, including suicidal thoughts. It’s also a helpful resource for friends and family members who may be struggling with someone else.

It’s important to note that crisis text lines are not a substitute for professional medical care, and should be used in conjunction with a doctor or therapist. Please refer to our Privacy Policy before using Crisis Text Line. It contains details about how your information will be used and protected.

It’s confidential

If you feel like you’re struggling, there is someone to talk to — and the best place to get that help is through Crisis Text Line. It’s free, confidential and available 24/7.

The service is also unique because it’s text-based, meaning you can message with a volunteer crisis counselor at your own pace. Counselors are trained to empathize and offer support without assuming they know what you’re going through, says Raja.

A conversation with a counselor can look different for each individual, but generally involves asking questions and allowing you to express your emotions. Then they’ll work with you to identify a “cool calm” and help you find your next steps.

You don’t have to share any information, including your name, age, or gender. You can also share your thoughts through an optional survey after the conversation, which helps us understand your experience and improve our services.

It’s 24/7

Sometimes the best way to get through a tough time is to talk it out. That’s why Crisis Text Line is available around the clock, offering free, anonymous support from trained counselors.

Whether you’re feeling overwhelmed by schoolwork, a job, finances or your home life, there’s someone out there who can help. Just text “Got5” or “Got5U” to 741741 and you’ll receive an automated response from a skilled volunteer.

Crisis Text Line is available to all US residents, and you can volunteer by signing up on the platform. Typically, shifts are scheduled in two-hour blocks, so you can fit them into your schedule.